Trends and prospects of development of a firm dominating the market of forwarding services
Keywords:
forwarding services, multimodal transportation, transport logistics, railway transportAbstract
In modern conditions, the efficiency of production and economic activity of economic entities is given great importance, but to ensure the existence of the enterprise and increase its competitiveness and efficiency is possible only on the basis of a customer-oriented approach, which involves expanding the range and ensuring the required quality of products/services. Despite the established opinion that firms dominating the market are less interested in customer orientation, this factor is also significant for monopolists, especially relevant at present, when state enterprises-monopolists or market leaders have to compete within the common space of the Eurasian Economic Union, and the business environment is tightening under the influence of sanctions, unfavorable economic conditions and other external factors. The article analyzes trends and prospects of development of the market of transport and logistics services in the Republic of Belarus on the example of SE "BELINTETRANS-transport and logistics center" (BTLC).
References
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